Business Information Management

  • Summary

    The EXIN Business Information Management exam places information management at the center of the organization. What are the needs? What requirements and demands does the organization place upon the IT services department? How do customers guide the IT services department and how does the IT services department support users?

    Business information management is referred to as information management and functionality management in the Netherlands. BiSL is the existing framework for business information management. The framework outlines the processes and activities and supports these with a set of best practices. Anyone passing this exam will be able to apply business information management in practice

  • Course Content

    1. Objectives and background of Business Information Management
      1. The candidate has knowledge of the concepts information management and business information management.
      2. The candidate has knowledge of the concepts organization strategy and information strategy.
      3. The candidate has knowledge of the difference between business information management, application management and technical infrastructure management.
      4. The candidate has knowledge of the relationship between business information management and the business processes and the user organization.
      5. The candidate has knowledge of the processes within business information management and the importance of a systematic approach for the realization of business information management.
    2. Use management
      1. The candidate has knowledge of the use management cluster.
      2. The candidate has knowledge of the processes within the use management cluster.
    3. Functionality management
      1. The candidate has knowledge of the functionality management cluster.
      2. The candidate has knowledge of the processes within the functionality management cluster.
    4. Connecting processes
      1. The candidate has knowledge of the connecting processes cluster.
      2. The candidate has knowledge of the processes within the connecting processes cluster.
    5. Management processes
      1. The candidate has knowledge of the management processes cluster.
      2. The candidate has knowledge of the processes within the management processes cluster.
  • e-Competence Framework (e-CF)

    Level
    e-CF Area e-Competence e-1 e-2 e-3 e-4 e-5
    PLAN A.1 IS and Business Strategy Alignment
    A.3 Business Plan Development
    A.4 Product / Service Planning
    RUN C.1 User Support
    C.2 Change Support
    C.3 Service Delivery
    ENABLE D.10 Information and Knowledge Management
    D.11 Needs Identification
    MANAGE E.2 Project and Portfolio Management
    E.4 Relationship Management
    E.6 ICT Quality Management
    E.7 Business Change Management

     

    Legend for coverage:

    General - The competence is covered at the level indicated
    Partial - The competence is covered to some extent
    Superficial - Relevant knowledge is covered to some extent
    The competence level is available in the framework
    The competence level is not available in the framework
  • Target Group

    This module is aimed at people who have an operational, managing or strategic role with regard to IT services and are situated on the demand side of information provisioning in an organization or who are closely associated with the information provisioning of the organization. The target group contains everyone who has an interest in or wants to get familiar with business information management in all its facets. This module is therefore relevant to both non-IT staff and IT staff that are responsible for the information provisioning in an organization.

    Examples of functions and roles in this domain are: Business information manager, Business systems administrator, Super user, Information-architect, Chief Information Officer, Service Manager, Information Manager and the Business Unit Manager (who is responsible for organizing business information management). In these functions or roles the emphasis is on defining the business requirements of the IT services, managing IT services from a user perspective and supporting the use of IT services/p>

  • Exam Details

    • Exam Duration: 60 Minutes
    • Exam Format: Multiple Choices
    • Number of Question: 40 Questions
    • Exam Pass Mark: 26 out of 40 (65%)
    • Level of Qualification: Foundation
    • Electronic Devices Permitted: No
    • Open Book: No

Schedule

You can book your exams at your preferable time and date.

Note: The Exam centers are closed on National Holidays and work hours from 9 am – 6 pm every day.

Price

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